Distribution:
Links to 45,000 trade account-holding customers in over 200 countries
Consolidated shipping from the U.S.
Processing of all orders for the agreed territory
Pick, pack and despatch
Full range of customer services
Handling of returns from the book trade
Invoicing and debt collection
On-line ordering for all major retailers
Stock warehousing
Daily and monthly reports
Participation in hotlines at key times of the year, such as back-to-school in September, and at Christmas
Customer data filter for direct-mail use
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